If we face any problem while using Disney plus, it is an error Disney plus error code 39. Now every error or every specific error has its code. Now the question is, why is there a specific code for Disney plus error? The answer is that it will be easy to divide the error and identify it easier to get a specific solution. Or actually, the user needs to find the error first and then classify it. So, the codes are given specifically to every error instead of that already. So the specific code also has specific solutions to fix them.

And that’s why Disney plus has various specific error codes. One of them is the Disney plus error code 39. Let’s see which errors come under error code 39. The error code 39 is for Disney plus working on an Xbox device. If other users use Disney plus on another device, the Xbox user cannot use the application simultaneously. When other users log out from the Disney plus application, then only the Disney plus application will work on Xbox. This is because Xbox allows only one account on Disney plus for a single service.

Reasons why Disney plus error code 39 occur?

Yes, there are various reasons behind every error occurring while using Disney plus. We, the users, must find the reason behind the error code. If we find the reason, then only we will be able to get the solution to fix it. So following are the reasons why Disney plus 39 error code occurs;

  • The first reason is that the temporary data is corrupted in the application.
  • The error is due to support corruption.
  • Error code 39 can be caused in any device and not in any specific device.
  • Again the next reason is due to the validation of the data.
  • If permission is not given, then error 39 may occur.
  • When we see the phrase, ” We are sorry we cannot play the video, ” that means the Disney plus error code 39.
  • The error can be caused by Android devices, TVs, Xbox devices, etc.
  • The error code 39 in Disney plus occurs when there is a problem in validating the digital rights for permission.
  • So managing digital rights is very important to fix this error.
  • Also, if you don’t have secure connections to your device.
  • So permissions are for the sake of security.

We will see how to fix the Disney plus error code 39 in the upcoming point;

What ways to fix the Disney plus error code 39?

fix the Disney plus error code 39

As we all know, every problem has a solution. The same is for Disney plus errors. There are various solutions to fix the error code 39 of Disney plus. Following are the solutions to fix the error that is of code 39 in Disney plus;

Check the internet connection:-

Internet connection is a must for every device and every application. So error 39 can also occur due to the internet connection and the signal strength of the internet. Then check the internet connection of your device first. Then check the signal strength of the internet. 

If the video still doesn’t support you, disconnect the internet and connect it to the device again. Follow these steps first and then go for other solutions. If the error still occurs, try contacting the help center of Disney plus. The help center will help you to fix the error code 39 in Disney plus.

Load the video again:-

The next solution is to try to load the video again. When error code 39 occurs in Disney plus while playing the video, then it shows the phrase that it can’t play the video. So this is the situation in error. Then to solve the error, the solution to fix it is to reload the video again.

Try to play the video repeatedly, which means reloading the video on Disney plus. So many times, the error may occur only once. So reloading the video can solve or fix the error code 39 in Disney plus. And if the error occurs again and again, try another solution to fix the error code 39 while playing Disney plus video.

Restart the streaming devices:-

Sometimes the device may have a problem handling the Disney plus application. So restarting the device can solve or fix the error code 39 occurring in Disney plus. Then try to restart the streaming device again so that it will fix the problem, as we all know that there are various streaming devices to operate Disney plus.

Some streaming devices support Disney plus application, and some don’t. So the devices that allow access to the Disney plus application can cause errors. So to solve or fix the error, one can restart the streaming device and then open the Disney plus application again to check whether the error still occurs or is fixed.

Reinstall the Disney plus application:-

The next solution to fix the Disney plus error code 39 is reinstalling the Disney plus application. To perform the solution or fix the error, follow the steps below;

  • First of all, uninstall the old Disney plus application.
  • Then press and hold the power button if you use the Smart phone-like device.
  • And if you use PC-like devices, go to the start menu and restart the device.
  • After a successful restart, the device will open again.
  • Now download the Disney plus application again on Android devices.
  • And on Pc devices, open the browser and search for Disney plus website again.
  • Then install the application again.
  • If you don’t see any error, then the problem is solved.
  • And if you still face the error, contact the help center of Disney plus Begin to fix the error code 39.

Change or use another HDMI cable or port:-

Sometimes the error occurs if the HDMI cable or the HDMI port is wrong or destroyed. So the user can try to change the HDMI cable or the port with a different HDMI cable or port. Following are the steps to fix the error code 39 of Disney plus by changing the HDMI cable or port;

  • If the reinstallation doesn’t work, follow the next process: using a different HDMI cable or port.
  • There might be a problem with the HDMI cable or the HDMI port.
  • So check both the cable and the port.
  • The user plugs the cable in the wrong port, so the error occurs.
  • If this is the problem, then fix it using the port.
  • Change the port.
  • And next thing is the default HDMI cable.
  • In this situation, the user has to change the HDMI cable first.
  • And then, the error code 39 will fix.
  • Contact the Disney plus help or support center if the error still occurs.

Try to use the Disney plus account on a Single device:-

Sometimes we log in with the Disney plus account from various devices. Our friends and family members use the same account of Disney plus on their devices. So this may cause the Disney plus error code 42. Following are the steps to fix the error code 39;

  • Log out of the Disney plus account from other devices.
  • Then only use the Disney plus account on a single device by a single user.
  • Keep the account in one hand so that errors may not occur.
  • Then login with the account again.
  • Now check whether the error is fixed.
  • If the error doesn’t occur again, then the error is fixed.
  • And if you still face the error code 39 of Disney plus, contact the Support Center of Disney plus.

Technical issues of Disney plus itself:-

Technical issues of Disney plus itself

If there is a technical issue with the Disney plus application, then the error code 39 may also occur. So try to find out the technical issue of Disney plus. But we can’t do anything if Disney plus itself has a technical issue. The technical issues can be related to the region. If the application accidentally occurs in your device that doesn’t support the application, then the error is a technical error.

And then, the error code 39 occurs. Or maybe there is another issue that is also a technical issue. So there might be no solution to this problem. But by chance, you can wait for the application to fix itself. The user has to visit the Disney plus website or application again after some time.

Disconnect the video recording device:-

Sometimes what happens is we connect the video recording device to our device. So that we can record the video and watch it later; for that, the Disney plus website doesn’t allow you to record the video. So the error code 39 in Disney plus due to the Video recording device may occur. Remove or disconnect the video recording device to fix the error.

Disney plus support or Help center error code 39:-

Disney Plus has a qualified support team. The team has a solution to every problem facing Disney plus. If you face the error code 39, you can visit the help center of Disney plus and get the solution to the error. For that, go to the Disney plus official website. From there, select the Help section. And then, find the Disney plus error code 39 and a solution to fix it or contact them using a toll-free number or Email ID.