Though your remote may appear like a small part of your TV package. This holds a very essential part of the overall operation of your TV. This is especially true nowadays when TVs are getting thinner and reach to the most functions is only possible through the remote.
In case your Android TV remote is not working as it should. Mostly the issue lies with the TV’s IR sensors, the remote batteries, or the software.
Below we have outlined several troubleshooting solutions you should apply whenever your Android TV remote isn’t working as it should.
Check the batteries
The reason behind your Android TV not responding to the remote could have something to do with the batteries.
Firstly, you have to remove the batteries. After that press down on the remote’s power button for at least 20 seconds. This step serves to use up any residual power left in the said remote.
After that, you need to wait for at least two minutes before putting the batteries again in the remote. Your remote should start working at this point.
In case the above trick does not work. Then, change the batteries with a new pair or ones not more than three years old.
If the remote does not work, the issue is surely not the batteries. Try the next solution.
Remove any obstacles between the remote and your TV
Considering remote work by sending transmissions to the TV’s inbuilt receivers, it is hard for them to work impeccably if any obstacles block the transmission way.
Sometimes, the remote might still be working but with a slow response rate when this happens.
To solve this problem, remove any obstacle on the way between where you are using the remote and the TV. But if the remote is still slow, lower the distance between you and the TV for faster transmissions.
Expecting that the problem to persist, it could be that the sensors for either your remote or the TV are weak and need to be replaced.
This is advisable to take the help of a professional.
Check for unresponsive remote buttons
Usually, only a few buttons on your remote do not work, while the rest are fully working.
In case, the buttons which work are essential such as the power button. It would be difficult to determine which ones work and which ones don’t.
You can use a simple trick to tell which buttons are not working.
Take any device with a working camera, it can be your phone or a digital camera. If you opt to use a phone, use the front camera because the rear camera will not show light.
The following step is to open your device’s camera of choice and then point the remote sensor directly towards the camera. As you look directly into the camera, you will see the light each time you press a button on your remote.
In case, you do not see the light, then the particular button that you are pressing is broken. Moreover, when you release the button and the light continues to flicker, then it may get stuck.
If lots of buttons are spoilt, then it might be time to consider getting a remote replacement. On the other hand, a few buttons can be remedied by the step listed below.
Clean the remote control
In many houses the remote is used daily, which means that it collects all sorts of dust and debris, making it less responsive.
Begin with removing the batteries and pressing down the power button for a few seconds to clean it.
Nextly, mix three parts of water and acetone in a bowl, dip in the earbud and use it to clean the remote’s battery terminals. You can stop at this step or you can continue to clean the whole remote for throughout results.
If your purpose is to clean from the inside, you will have to capture a photo of the button placement in your remote, supposing all the buttons will not be joined on one sheet. Then, go forward to open the remote by screwing open any screws that hold it together.
Dip the buttons into the cleaning liquid and acetone you had made earlier and brush them gently using earbuds. After that, rinse them in warm running water and leave them somewhere to dry totally.
When the buttons dry, clean the remote Cricut using a cotton bud soaked in alcohol. Keep in mind that the cotton bud is not dripping wet, if you use too much it may destroy the electrical parts of the remote.
Hang the cleaned Cricut to dry with the buttons and assemble them back together when you are totally sure that they are dry properly.
Troubleshoot the voice feature
A malfunctioning voice feature on your remote control may cause many inconveniences. To solve the issue, press the MIC button on your remote.
If it does not produce a green or amber light, you want fresh batteries or reset your remote, as shown in the steps above.
However, if the lights turn amber or green, then unplug your TV from its socket for about two minutes or instead hold down the power button on the remote for at least five seconds.
After that, you connect the remote to the TV by Bluetooth by going to settings and pressing remote control/remote and accessories.
Whosoever, TV brand you own, it should have one of the three before-mentioned choices.
After pressing the option, click on connect via Bluetooth, and your remote should work fine.
Update your TV software
Though it is impossible that the state of your TV software might be affecting your remote operations, it is not impossible.
Check your notifications for any available software updates, and make sure you update it if available.
If, after using the above troubleshooting methods and your remote still does not work. The issue might be hardware-related.
Maybe someone sat on it or dropped it in water, among other accidents. In such cases, you might need to permanently replace the remote.