CTV is Canada’s one of the most-watched television networks. It has various channels that give top content, from news programs to entertaining TV shows.

Moreover, this has a wide library of episodic videos, new and iconic fan-favorite shows that push boundaries and celebrate pop culture. Before you watch Canadian TV, first you will have to activate the service on your device.

You need a TV subscription to watch CTV content. In different words, you require to subscribe to a participating TV provider and use the documents to activate CTV on your device.

In case you already have an account with cable service, you will need to download the CTV app on your Smart TV, then go to ctv.ca/activate, and complete the activation. CTV will not charge you extra to access its content.

How to activate CTV on different devices

You can activate CTV on different streaming devices to follow the steps provided here:-

Android TV

To activate CTV on Android TV follow the steps below:-

  • Scroll the apps on the Home screen of your Android TV.
  • Select the google play store app.
  • Search for CTV News.
  • You need to set your Google Play Store to the Canadian store to locate CTV.
  • When you find the app select it.
  • Click on install and wait till the installation is complete.
  • Open the CTV App on your Android TV.
  • Click on the sign-in button in the account management section.
  • You will see an activation code.
  • Go to ctv.ca/activate on a web or mobile browser.
  • Sign in by your BDU provider or select your TV provider.
  • Fill in the activation code displayed in the app.
  • You will see a successful message on your screen if it’s done correctly.

Now you can enjoy watching the CTV app or can watch it live.

Apple TV

android tv

Follow the steps below to activate CTV on Apple TV:-

  • Firstly, open the App Store on your Apple TV.
  • Then, browse for the CTV News app.
  • After that, click on the Get button to download and install the app.
  • Nextly, open the CTV News app.
  • Choose sign-in from the navigation bar.
  • Then, the activation code will appear.
  • Visit ctv.ca/appletv on your browser.
  • Insert the activation code visible on your TV screen.
  • If you are currently a subscriber then sign in to your TV provider.
  • Put your documents, including your email and password.
  • You will see a successful message on your screen if it’s done correctly.
  • Go back to your Apple TV.

Now you are ready to watch CTV.

Roku

Follow the steps below to activate CTV on Roku:-

  • Click on the Home button on your Roku remote.
  • Open the channel store by choosing streaming channels.
  • Find the CTV news.
  • Click Add channel to install the channel on your Roku device.
  • Insert your Roku account PIN if asked. After the installation, the channel will be visible on the home screen.
  • Launch the CTV news channel.
  • Click on the sign-in button.
  • Then, the activation code will appear.
  • Go to ctv.ca/activate on a web or mobile browser.
  • Then, sign in through your BDU provider or select your TV provider.
  • After that, Insert the activation code visible on your TV screen.
  • You will see a successful message on your screen if it’s done correctly.
  • Return to your Roku device.

Now you can start watching CTV content on Roku.

Samsung Smart TV

CTV is available on Samsung Smart TVs through the Samsung Smart Hub. You can activate the service on the device just follow the steps given below:-

  • Firstly, press the home button on your Samsung remote.
  • Choose APPS.
  • Click on the search icon in the top right corner.
  • Insert the term CTV News.
  • Choose the app once you find it.
  • Click on install.
  • After that, to open the app you need to go to the home page.
  • Click on the app to open it.
  • Choose sign-in.
  • Then, the activation code will appear.
  • Go to ctv.ca/activate on a web or mobile browser.
  • Then, sign in through your BDU provider or select your TV provider.
  • After that, Insert the activation code visible on your TV screen.
  • You will see a successful message on your screen if it’s done correctly.

Now you can enjoy watching CTV content including TV shows and news.

Fire Stick / Fire TV

fire stick tv

Follow these steps to activate CTV on your Fire Stick:

  • Firstly, go to the main menu on your Fire Stick to find the CTV News.
  • When you find it select the app.
  • Click on GET to begin your download.
  • Open the CTV app on your Fire Stick.
  • Then, click on the Sign-in button in the Account Management Section.
  • Then, the activation code will appear.
  • Go to ctv.ca/activate on a web or mobile browser.
  • Nextly, sign in via a TV provider.
  • After that, Insert the activation code as displayed in the app.
  • Then, you will see a successful message on your screen if it’s done correctly.

Now you can stream CTV programs on your Firestick.

Why are CTV shows locked?

Some CTV shows are only available through a TV service provider. If you get a lock symbol, it means you need to sign in with your TV service credentials to see the content. In this situation, the locked video is authenticated.

Can I subscribe to CTV without cable?

Being a service, CTV is free for all users. But you need a cable subscription to access specific content.

For instance, you can still reach news clips and the latest news programs without logging in to your account. However, if you want to watch authenticated live and archival content, you need a username and password given by a participating TV provider.

Can I watch  CTV live for free?

CTV does not charge you anything or need you to sign in to an account to view its digital-exclusive LIVE channels. But, you will need to sign in to an account to reach CTV News Channel LIVE programming and archived videos.

But normally, if you have a TV subscription with a participating TV service provider, you can watch live TV.

Moreover, some live content is available without a TV subscription.

CTV is not working? How to fix

Here are the steps if CTV is not working:-

  • Firstly, uninstall the app and reinstall it.
  • Then, Change the plug-in in your Chrome browser if it has crashed or stopped working. 
  • After that, make sure that you have entered the correct login credentials.
  • Your TV subscription might not include all the channels within the CTV site and app.
  • Also, check your internet connectivity.

There can also be reasons for CTV is not working because the content you are trying to watch may be not available or restricted because of broadcasting rights. If you still experience difficulty, contact CTV support services at help@ctv.ca.

In conclusion

You need a TV subscription to watch specific content on CTV. although if you want to stream programs on your connected TV, you will need to activate CTV on your device.

In this kind of situation, download and install the CTV News app from your device app store, note down the activation code, and go to ctv.ca/activate to finish the activation. But CTV is free of cost, a participating TV provider is a must to activate the service on your device.